Careers at St. Joseph's Care Group

Job Details

Job Title:

Performance Improvement Lead FT

Posted Date:

1/6/2021

Closing Date:

None specified

Education Level:

University Degree

Job Description

PERFORMANCE IMPROVEMENT LEAD (21-0000005)

Bargaining Unit: NON-UNION
Status: Full Time
Department: EOL Care Network
Site: St. Joseph's Hospital
Location: Thunder Bay, ON
Shifts: Days (may require evening or weekend work with notice)

Reporting to the Manager, North West Regional Palliative Care Program, the Performance Improvement Lead works in collaboration with the Regional Palliative Care Program (RPCP) and colleagues across the region. Key responsibilities including coordinating day-to-day RPCP quality improvement project activities to enable the successful planning and implementation of projects that support St. Joseph's Care Group's strategic objectives and the RPCP work plan.

Qualifications:

Education/Experience:

- Degree in related health care discipline, health or business administration
- Formal training and experience in employing comprehensive process improvement methodologies and tools (e.g., Lean, Six Sigma, etc.)
- Minimum 2 years of experience in the application of quality improvement methodologies and project management
- Experience in proactively managing initiatives to achieve desired outcomes, leading project teams full cycle, applying performance improvement and change management methodologies, preferably in a health care environment
- Knowledge of the health care system, Health Quality Ontario, and quality improvement plans
- Knowledge of/ability to understand RPCP goals and objectives to bring about improvement and achieve results

Skills/Abilities:

- Superior ability to communicate effectively and concisely, both orallly and in writing
- Ability to deliver presentations and facilitate groups in problem solving, brainstorming and creating new solutions
- Ability to establish and maintain effective working relationships with staff and leaders at all levels of a complex healthcare/service sector organization
- Ability to work effectively in a multidisciplinary team environment
- Team player with the ability to influence and persuade
- Proven problem solving, analytical, and evaluative abilities
-Ability to effectively prioritize workload to meet various deadlines
- Advanced skill in Microsoft Office Suite Programs (Word, Excel, PowerPoint)

Assets:

- Project Management Professional certification preferred

St. Joseph's Care Group is committed to providing high quality client-centred care by building a respectful and inclusive workforce that reflects the diverse population it serves. Individuals who speak a second language including French, Finnish, Italian, Ojibway, Cree, Oji-Cree, etc. are encouraged to apply.

Upon request, accommodations due to a disability are available throughout the selection process.

Applications from all qualified individuals are welcome. We thank you for your interest; however, only candidates selected for an interview will be contacted.

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